Smart driver assignment
We assign a driver only when food is ready, not when the order is placed. This prevents drivers from waiting around and reduces the gap between kitchen and door.
Insulated delivery bags
All GoOrder partner drivers use certified thermal bags that maintain food temperature for up to 45 minutes — more than enough for any delivery in our coverage area.
Preparation time accuracy
Restaurants set realistic preparation times and we hold them accountable. Consistently late kitchens are flagged and coached to improve their estimates.
Customer feedback loop
Every completed order can be rated. Low freshness scores trigger a review of that restaurant's preparation and packaging process.
